01Plan count scope and cutoff
Define warehouse, zone, bin, SKU population, lot or serial level, count date and exact cutoff. Decide how receipts, issues, picks, transfers, returns and production consumption will stop or be controlled. Record count-sheet or device sequence and who may access system quantities. A physical number and book number from different times are not a valid comparison.
02Prepare identities and locations
Label locations and segregate damaged, quarantined, returned, customer-owned, supplier-owned, consigned and ordinary available stock. Confirm SKU, variant, pack hierarchy and unit conversion. Search overflow, staging, receiving, dispatch and work areas. An item physically present in the building may not belong in the counted ownership or availability bucket.
03Perform the blind count
Use trained counters independent from custody or posting where practical. Count from location to record for completeness and from selected records to physical stock for existence. Record zero quantities rather than leaving blanks. Mark opened cases, estimated bulk quantities and inaccessible units. Do not alter labels or move items during the count without controlled documentation.
04Trigger an independent recount
Set recount rules before results appear, using value, quantity, risk, regulated identity or tolerance. Recount the exact location and identity with another counter when appropriate. Preserve first and second results, method and conditions. If a sealed package quantity is accepted from a label, record that assumption instead of presenting it as an individual-unit count.
05Reconstruct transaction history
Review all movements before, during and shortly after cutoff: receipts, picks, shipments, transfers, returns, kitting, consumption, corrections and interface failures. Confirm timestamps, effective dates, source documents and unit conversions. Search adjacent SKUs, lots and bins for equal-and-opposite errors. Rebuild expected quantity rather than accepting the latest screen balance.
06Classify cause and adjust by authority
Separate confirmed count error, timing, wrong identity, wrong location, unit conversion, unposted movement, process failure, damage, loss and unresolved cause. Record physical, reconstructed book and proposed adjustment. Obtain the finance or inventory authority required by policy. Never write off a material difference before recount and transaction review merely to finish the cycle-count task.
07Correct process and verify recurrence
Assign action to receiving, storage, labeling, picking, transfers, returns, system integration or access control. Measure later accuracy using the same definition. Review repeat variance by SKU, location, shift, supplier pack or transaction type. Close when records are corrected, cause is addressed or clearly unresolved with risk accepted, and effectiveness is checked.